All equipment shipped by Merchant Products is shipped via FedEx, Airborne Express / DHL, or UPS. Orders are shipped standard ground service unless overnight shipping is selected when checking out. Overnight shipping are outlined below:
Ground Delivery Prices
$15.00 / 1st Terminal or Printer + $10.00 Each Additional.
$11.00 / 1st 10 Rolls of Paper or Pinpad + $5.00 Each Additional.
Overnight Delivery Prices
$33.00 / 1st Terminal or Printer + $10.00 Each Additional.
$33.00 / 1st 10 Rolls of Paper or Pinpad + $5.00 Each Additional.
$37.00 / 1st Case of Paper or Startup Package + $10.00 Each Additional.
We ship orders Monday through Friday, and most orders are shipped within 24 hours of purchasing. If you have any questions regarding shipping, please feel free to contact us at shipping@merchantproducts.com
EQUIPMENT REFUND and RETURN POLICY
All Equipment returns are subject to a 25% restocking fee. There will be no refund of shipping costs, and buyer is responsible for all return shipping and handling. If a defective terminal/product is purchased, MerchantProducts.com will replace the defective product if within 30 days of purchase. If a product is deemed defective after 30 days, you must contact the manufacturer for all warranty claims. We will only accept exchanges for 30 days due to the possibility of damaging a machine by improperly programming it. MerchantProducts.com has no control over the programming of your machine if you process your credit card transactions with another processing company besides our sister company applied-merchant.com. |